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The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world. However, because the majority of our warehouses are located in different parts of the world, our shipping and handling times can vary and we are therefore, unable to offer next day delivery.
As soon as we receive your payment, we immediately dispatch your order to our warehouses for order verification, tailoring, quality check and packaging which can take an additional 3-7 business days.
From the time when your order leaves our warehouse to reach your destination depends on where the product is shipped from and the delivery destinations.
Note: There are circumstances such as pandemic, natural disaster, weather, holidays, strike, political instability, protesting that are impacting shipping companies. For these reasons we cannot guarantee the exact delivery time.
Some browsers autofill your profile, including your address or you simply misspelled your address. To solve this situation please send us your correct address immediately to firstname.lastname@example.org
As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time [link to your tracking page]. Each product may be shipped from different warehouses.
Yes, can cancel your order but you must cancel it within 24 hours after your ordered it. If you receive a notification the item is already shipped, please notify us by sending email to email@example.com
For any other question, please send us your questions to firstname.lastname@example.org and will replay to you with as soon as possible.